Return and Cancellation Policy
The Organic Handkerchiefs Company maintain a fair policy for the return or cancellation of merchandise or services and adjustment of Card sales. This policy is disclosed to you, our customer, at the time of purchase. This policy is:
- You may cancel an order at any time prior to shipment.
- Your organic handkerchiefs are eligible for a full 30 days after delivery. If there is an issue that arises within this time frame, please email us at firstname.lastname@example.org . If you have changed your mind, any unused handkerchiefs may be returned to us and a full refund given. Partial refunds are also given. Return shipping is not covered if you have changed your mind.
- If there is any defect in craftsmanship, please let us know by emailing us at email@example.com so that we may have the opportunity to replace the goods for you immediately. If you would prefer a refund, we are happy to oblige!
The Organic Handkerchiefs Company does not give cash refunds to a customer in connection with a Card sale, unless required by law, and (d)we not accept cash or any other consideration for preparing a refund to be deposited to a customer’s account in connection with a Card sale. The amount of the refund/adjustment cannot exceed the amount shown as the total on the original sales data except by the exact amount required to reimburse the customer for postage that the customer paid to return merchandise. If, during a return, we are making an uneven exchange of merchandise (e.g., the sales price is not the same), we will issue a credit for the total amount of the merchandise being returned and complete a new sale for any new merchandise
Sales of items purchased via PayPal and then returned, returns will go to: The Organic Handkerchiefs Company, 1607 Seminole Drive, Tallahassee, FL, 32301. Card refunds will be transacted through Paypal.